What We Collect and Why We Hold It
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, Raast or a bank debit card. Each time a deposit or withdrawal is processed through
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one of these local payment rails, a transaction record is created and linked to your account wallet. We use this data to verify your identity, process payments, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment
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processors — including JazzCash and Easypaisa — is limited to what those processors need to complete your transaction and nothing more. We may collect device identifiers and session data when you access our platform on mobile, which helps us detect unusual login activity and protect your
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account. Retention periods vary by data type: transaction records are kept as required by applicable law, while session and device data is held for a shorter operational period. If you close your account, we will delete or anonymise your personal data except where we are legally
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required to retain it. Our use of your data is governed by the applicable laws of the jurisdiction where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.